The number of questions presented will vary and the passing score will reflect the difficulty of those questions.
000-428 Test information:
Exam Number/Code : 000-428
Exam Name : IBM Certified Specialist System z Technical Support V3
Number of questions: 46+
Time allowed in minutes: 75
Required passing score: 68%
Test languages: English, Japanese

1. Apply Information /Installation Planning / Migration Considerations +
2. Apply Information /Installation Planning / Migration Considerations
Create accurate including configuration for hardware; identify software, and services based upon the needs and expectations of the customer. Consider physical site requirements
Identify areas of risk, discuss with customer, relevant business partner(s), and IBM team.
Create a mutually developed implementation plan with the customer.
Establish mutually agreed post installation support plan.
Describe and perform Solution Assurance Review using SAPR process.
3. Installation and Post Install Support
Installation and Post Install Support
Ensure implementation plan is executed per requirements (including all necessary vendors, business partners, and IBM team groups)
Ensure the customer expectations have been met

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